All orders over R2500 (excluding VAT) are delivered free in South Africa. The only additional cost would be if you select the “insurance” option. This would add a 3% insurance cost to your order total.
We use a reputable courier company to deliver, namely UTI. There are some outlying areas where they don’t operate, in which case we deliver to your nearest Post Office or contact you for an alternative address in your nearest town.
All orders subject to stock availability and payment being received.
Unbranded stock will be delivered within 10 working days (20 days if an outlying area via the Post Office)
Embroidered orders will need approximately an additional week from approval of your logo artwork design.
For African or international orders, contact us directly for an individual quote on delivery costs and lead time at firstname.lastname@example.org.
In the event that you are not perfectly satisfied with your purchase please contact our customer service department within 7 days of receiving your order at email@example.com or call 044 3431021 x 7. Please have your invoice number handy.
If garments have been incorrectly supplied we will arrange for our couriers to collect and replace the garments.
If a product is faulty or damaged please let us know immediately at firstname.lastname@example.org or call 044 3431021 x 7. Please have your invoice number handy.
Orders delivered correctly but wish to be returned may be done so as long as the goods are in their original condition, with all swingtickets and packaging (only available to unbranded garments). These garments need to be returned to us at the clients cost and will attract a 20% handling/administration fee.
Please use our sizing guide or contact us if you need sizing assistance. This will help eliminate sizing returns.